Not too long ago, my Twitter account got put under a “temporary restriction”.
When I tried to have Twitter call me with the verification code that their site insisted they had to call me with to deliver, the call continually dropped out no matter what I did. I could never get the complete code on each of the attempts that I made. It eventually got to the point where I could no longer request calls to be made to me with this verification code, so I put in a support ticket to Twitter that has, so far, gone unanswered. I’ve been hearing a lot of bad things about Twitter’s support system, though, so this might take awhile to fix… assuming, of course, that they answer the support ticket. I’ve heard a lot of things about support tickets with valid concerns going unanswered(, and that seems to have been made worse by the COVID-19 pandemic).
If they could e-mail or text me the verification code, that would probably work a lot better, which I asked them to do when I made the support ticket to begin with. I don’t know why they chose the option to have to call me with it, especially when the calls continuously dropped out. Twitter is like Facebook in that successfully contacting support can be, and generally is, difficult. There is no direct way to contact either of them, even though Facebook appears to have its own page (“Facebook”) and Twitter has a support account on their site. These things don’t seem to be monitored to the extent that addressing specific concerns on them yields results, though. And they should be, because it’s a shame to let potential like that go to waste. Even if a lot of people comment on them or Tweet to them, which they already do, it would be a lot easier to solve problems on each of their sites if they could more easily be contacted, especially in these manners…
I digress. Maybe I expect more out of modern-day social networking sites than I really should. I don’t know.