serah[DOT]nu

For those of you who weren’t around in December of 2021, a video game that I had attempted to buy my son from WalMart that was sent through FedEx with a guaranteed delivery date was stolen before it could even be loaded onto the truck that was supposed to transport it to my home. Fraudulent tracking notations were actually put on the tracking indicating that it had been put on the truck when it had not, and after I made my first inquiry to FedEx, more fraudulent notations were put on the parcel’s tracking alleging that it had actually been dropped off at my house when no such delivery had ever been made. FedEx gave me the go-around about it for several days, initially not even being able to commit to whether or not it had been loaded onto the Hewitt truck, then making me wait several more days for them to “search” for it when they knew that this was a time-sensitive item with alleged guaranteed delivery, eventually following up with me telling me that they could not find it, that they had never been able to find it, that I should contact the seller about a refund… basically coming out as far as they could say to tell me that it was stolen. I expected that.

This appears to be happening again with a computer desk that I’ve bought my kids. It got to the same drop-off point, has mysteriously been delayed, and I’m getting the same run-around about where this package even is that I got in December of 2021. If it doesn’t arrive by the end of today, which is when it’s newly supposed to be “slated to”, I will be contacting FedEx again and having them go through the same song and dance that they went through in December of 2021 to try to find this… very likely-to-be stolen package.

So the person that was supposed to come out to our house to fix our dryer… literally never came out.

We called them to ask about it, and they claimed that we tried to make a “next-day appointment”, so they had to cancel it. We literally called them about our malfunctioning dryer on Friday and they gave us a Tuesday appointment, so this was not next-day. They offered us an appointment a week from the date we called to ask them about the missed appointment, but we declined (they were already showing how unprofessional they were), and instead we got a second dryer to replace the one that had died awhile back due to old age — that one was almost as old as my youngest son. We wound up being able to take parts out of the dryer that had irreversibly died of old age, and those parts powered the dryer that we tried to have get repaired by a third-party. So that saved us $300, quite possibly more than that depending on what the person that was supposed to come out looking at our dryer would have said after he’d examined it.

We also have two functional dryers now, go us! That’s the setup that we were running before all of… this.